Alexandria Water and Sohag Drinking Water and Wastewater Company meet in a workshop to exchange experiences in Alexandria.

Under the auspices of the Holding Company for Potable Water and Wastewater, the Alexandria Water Company, headed by Engineer Ahmed Gaber, Chairman of the Board of Directors and Managing Director, received a delegation from the Sohag Water and Wastewater Company, and at the forefront of attendance were:

Mr. General Manager of Customer Service Department and Vice President of the Commercial Sector in Sohag.

And a number of department and branch managers and customer service employees in Sohag.

And Professor Ahmed Abdel Fattah

Customer service management at the holding company

They were received at the main center of the Alexandria Water Company by:

Dr. Amir Hijab

Head of the commercial sector

And Dr. Badr Saber

General Manager of Customer Service

Over the course of four days, a workshop was held to exchange experiences between the two companies, where the Alexandria Water Company presented the new electronic services, external and internal outlets, mobile customer service centers, and the smart port.

An on-the-ground experience was also conducted for the employees of the Sohag Water and Sanitation Company within a number of branches and outlets to maximize benefit, in addition to a simulation of the documentary cycle of the Alexandria Drinking Water Company.