Quality management

Quality management chemists have passed training courses in the fields of uncertainty measurement and internal auditing, ISO 17025, at the National Institute for Standardization and Quality, in addition to calibrating thermal devices at the National Institute for Metrology and Calibration.

Continuously evaluating the performance of laboratory workers, passing career path programs, and providing technicians with the necessary training courses.

Dr. Maysa Salah El-Din received the State Encouragement Award for the best scientific research on: (Creating an environmentally friendly formula to eliminate corrosion and scale deposition in water systems).

acteriological analyses

- A PCR device was operated to qualitatively and quantitatively detect new types of pollution indicators, which are bacteria

(Escherichia coli, salmonella that causes typhoid, the Giardia parasite, and Vibrio bacteria that cause cholera).

A reference method was applied to measure anaerobic Clostridium bacteria, which detect water pollution in wells. It gave good results and an efficiency test was conducted for the method to approve it.

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Organic matter analyses

The equipment for analyzing organic materials (GC-MS, GC-purge & Trap, HPLC) has already been renewed and updated.

 

 

Organic matter analyses

The equipment for analyzing organic materials (GC-MS, GC-purge & Trap, HPLC) has already been renewed and updated.

 

 

Programs and certificates

Renewal of the (ISO 17025) certificate for the central laboratory
The Laboratories Sector is pleased to extend its sincere congratulations to Mr. Eng. Ahmed Jaber, Chairman of the Board of Directors and Managing Director, on the completion of the external review by the National Accreditation Council (EGAC).
The committee recommended renewing the accreditation of the central laboratories in International Standard for Testing 17025 and increasing the number of approved indicators to 24 indicators in physical, chemical and biological tests.
The committee praised the level of administrative and technical performance of workers in the central laboratories.
We also extend our sincere thanks to Mr. Engineer, Chairman of the Board of Directors, and all our colleagues, sector heads and employees, for the continued support and constructive cooperation.
We pledge to His Excellency the continuous work for permanent development to achieve what we aim to provide a distinguished product and service that preserves the status of our company and is commensurate with its ancient history.
Renewing the (ISO 9001) certificate for the plants of the eastern and kilometer 40 stations, and nominating some of them to obtain the (ISO 17025) certificate.
The TSM program certificate was renewed for the fifth year in a row at the Mariout station plant, and the New Noubaria, Mansheya 2, Nozha, and Maamoura plants obtained the certificate for the first time.

  

 

Laboratory devices

Spare parts for some old devices were used to repair the devices, which contributed to saving an amount of no less than 400,000 pounds. The rest of the devices are being repaired, and any device is prohibited from being sold unless it is proven that it is completely unfit to work.

 

Coordinating cooperation with the rest of the company’s sectors

Participate with the technical support sector in establishing committees to carry out the following tasks:

1- Search for other alternatives to chlorine by studying many researches, starting to apply them, and obtaining laboratory results for them. Experiments are currently being conducted in the Pilot Plant mobile treatment unit on:

2- Reducing the loss of filters and pipes, and their analyzes are being carried out in the central laboratory and the Seyouf station to reduce the percentage of water loss.

 

The first scientific forum

The first scientific forum for the laboratories sector was held at the Sharqi Water Station, and some research on water was presented, which received everyone’s approval.

Participation in scientific forums

- Attending the eighth public health conference at the Higher Institute of Health.

Attending the second scientific forum on climate, water, scientific research and sustainable development of water resources at Damanhour University.

 

 

The second scientific forum

The second scientific conference was organized, entitled “Science and Creativity Forum”, which was held at Al-Mansheya 2 station, in the presence of Mr. Engineer/Chairman of the Board of Directors and Managing Director, Mrs. Dr./Head of the Laboratories Sector, and a number of chemists and engineers, with the participation of 4 affiliated companies, namely:

Alexandria Sanitation Company.
Matrouh Drinking Water and Sanitation Company.
Kafr El-Sheikh Drinking Water and Sanitation Company.
Gharbia Drinking Water and Sanitation Company.
Many relevant presentations were discussed at the conference, such as: a report on THMS in drinking water treatment plants, the use of chlorine dioxide as a sterilizer and disinfectant in drinking plants, controlling corrosion and sedimentation in water treatment systems, controlling the clumping process using active silica in treatment plants, and others. .

 

 

 

 

 

 

Follow the achievements

The total number of samples analyzed bacteriologically from nets, packages and tanks was 14,145 samples, and the percentage of conformity was within the permissible limits.
The total number of samples analyzed from the stations’ intakes reached 20,987 samples.
The number of citizen complaints via the hotline that were responded to reached 284 complaints, and all necessary corrective measures were taken until the compliance rate reached 100%.

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3. Establishing a committee to inventory all devices and equipment in the laboratory sector. In light of the committee’s findings, the laboratory sector’s equipment needs were precisely and thoughtfully identified to develop and modernize performance.
   Completion of the renovation and modernization work for the laboratories (Al-Jaraiya Furnace - Al-Syouf - some organic and inorganic laboratories in the central laboratory), and the renovation of the warehouses, where the technical standards and specifications of the Egyptian code for laboratories were taken into account.
   To ensure uniformity in the level of performance in all laboratories, the central laboratory made prepared samples periodically, and the results were analyzed to determine the reasons for the discrepancy and arrive at corrective measures.
   An increase in the evaluation of central and subsidiary laboratories in the report of the Water Regulatory Authority issued by the agency’s visit in May 2017, compared to the previous report in 2013.

7. Water safety and safety plans for 6 stations have been completed and are under final review.
   The research and development team, using the mobile pilot unit, conducts research to find alternatives to chlorine to deal with the problems resulting from the use of byproducts resulting from the use of chlorine.
   Dealing with critical files in some areas of the network (Sidi Kerir Electricity Company, Alexandria Port), where committees were established to reach the root causes and the source of repeated complaints from those parties. The committee concluded that the main reason lies in the internal network of those parties and the lack of proper maintenance by those parties. Committee members provided technical assistance.
   An integrated plan has been completed to develop the proposal for equipment and analysis methods in the central laboratory.