Alexandria Water: Mobile customer service outlets

Within the framework of improving and developing the services provided to citizens and reaching customer satisfaction as one of the strategic objectives of the company.

Alexandria drinking water company announces

About the presence of mobile customer service outlets

Stationing mobile customer service outlets from 1/8/2023 to 31/8/2023

To facilitate the elderly citizens or customers who find it difficult to come to customer service centers.

Stationing mobile customer service outlets from 1/8/2023 to 31/8/2023

East Mobile Customer Service Outlet:

Rafi Mohamed Naguib in front of Banque Misr - Sidi Beshr

From 9 am to 8 pm

Middle mobile customer service outlet: from 1/8/2023 to 15/8/2023

- Al-Mansheya - in front of Amoun Hotel

9 am: 2.30 pm

- Bashir al-Khair (3) al-Qabbari in front of the Shahid Elhami Mosque

3 pm: 8 pm

From 8/16/2023 to 8/31/2023

Good news (3) Al-Qabbari in front of the Shahid Elhamy Mosque

9 am: 8 pm

West mobile customer service outlet:

Abu Youssef entrance in front of Orman School

From 10 am: 3.30 pm

- In Front Of The Water Company Branch In El-Bitash

From 4 pm to 9 pm

- On Friday, from 2:00 pm to 8:00 pm, at the same places where the cars are parked

To contact the car east 01275918005

To connect, a middle car, 01275918001

To contact the West car 01275918003

To provide the following services:

Contract to enter the meters

Receive complaints

Charging prepaid meter cards

Inquiry about bills - Pay bills

A team from the company's central laboratory is also present to take samples from the surrounding real estate to ensure water quality

And a team from the Awareness Department and the Marketing Department to introduce the residents of the region to the services provided by the company

Keep it until you find it

For more information through the company's electronic portal https://alexwater.com.eg /