Alexandria Water: Mobile customer service vehicles

Within the framework of improving and developing the services provided to citizens and achieving customer satisfaction as one of the company’s strategic goals.

Alexandria Drinking Water Company announces

The presence of mobile customer service vehicles as shown in the following table

From 12/1/2023 until 12/31/2023

To make it easier for elderly citizens or customers who find it difficult to come to customer service centers.

To contact Sharq Car 01275918005

To contact a medium car, 01275918001

To contact West Car, 01275918003

To provide the following services:

Contract to insert meters

Receiving complaints

Recharge prepaid meter cards

Billing Inquiry - Bill Payment

A team from the company's central laboratory is also present to take samples from the surrounding properties to ensure water quality

A team from the Awareness Department and the Marketing Department to introduce the residents of the region to the services provided by the company