Alexandria Water Company Chairman in a field tour of stations and customer service centers ..

Mr. Engineer Ahmed Gaber, Chairman of Alexandria Water Company, conducted an extensive field tour that included stations, branches and customer service centers, which comes within the framework of the efforts made to improve the services provided to citizens, and to monitor the progress of work directly.

The tour began with a visit to the Furn Al-Jaraya stations and Al-Nuzha station, and he passed by the station facilities from the wards, workshops, water filters and filters, and he also passed by the laboratories to ensure the quality of water to ensure the health of citizens. He also inspected the meter and technical support workshop, where he listened to the comments and suggestions of the workers and discussed the challenges they face and ways to overcome them to ensure a suitable work environment.

He then headed to the branches and customer service centers of Moharram Bek, Al-Balad and Al-Ibrahimiya, as part of the periodic inspection tours to follow up on the progress of work and the quality of services provided to citizens, where he met with the workers and reassured the progress of work in their departments. He also met with a number of citizens and listened to their complaints, stressing the importance of continuous communication with customers and meeting their needs as soon as possible.

His Excellency then visited the Command and Control Center and Crisis Management, the General Department of Awareness and Community Participation, the Opinion Survey Department, the Insurance and Pensions Department, and the tour ended with a visit to the Legal Affairs Building.

These inspection tours come within the framework of the company's management's keenness to improve the quality of services provided and enhance the efficiency of general performance, which contributes to better meeting the needs of citizens.