A field tour by the Chairman of the Alexandria Water Company of stations, lifts, and customer service centers...

As part of his ongoing monitoring of workflow and ensuring the quality of services provided to citizens, Engineer Ahmed Gaber, Chairman of the Alexandria Water Company, conducted a field inspection tour of the Sharqi Water Station. He monitored the station's performance and ensured the efficiency of its operations and the safety of its technical processes. He emphasized the importance of adhering to the highest quality standards in water purification and ensuring that it reaches citizens in the best possible way.

The tour also included an inspection of the workshops and all the wards within the station, where he listened to reports from technicians and engineers on the progress of work. He emphasized the importance of regular maintenance and upgrading equipment to ensure continued operation at maximum efficiency.

Engineer Ahmed Gaber then headed to the Mahmoudia Water Lift, where he inspected the lifting facilities and ensured that work was proceeding smoothly according to the established operational plans.

In a move aimed at enhancing direct communication with citizens and improving services provided to them, the company's chairman visited the customer service center at the Moharram Bek and El-Balad branches. He met with a number of customers and listened to their complaints and demands. He issued directives to expedite work and resolve problems facing citizens as quickly as possible. He also toured the branch offices, where he listened to employees' opinions and comments on the progress of work. He emphasized the importance of improving the work environment to provide distinguished service to citizens.

This tour comes as part of the Alexandria Drinking Water Company's commitment to improving the quality of services, enhancing communication with citizens, and ensuring efficient operation across all the company's facilities and stations.